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BOOKING TERMS & CONDITIONS

 

Payment Policy, Cancellation Policy, Pandemic Release. Last updated February 22, 2024

Payment Policy

 

PRE-REGISTRATION – A pre-registration is a fully refundable payment that provides exclusive booking access to an event package including race entry before that event goes on general sale. We will contact you by email with a private booking link when your exclusive booking window opens. The pre-registration payment is fully refundable should our packages not suit you. Contact us by email on customerservice@sportstoursinternational.com to request a refund. Once you have completed your booking, the pre-registration payment will be deducted from your total balance within ten working days.

TRAVEL INSURANCE – Runners who are injured and can no longer run, must still adhere to this policy. We strongly encourage guests to acquire travel insurance. See our Travel Insurance link at the bottom of our webpage for more information.

DEPOSITS, RACE ENTRY, PAYMENTS – A non-refundable deposit is required for each package or each person, depending on the trip details. This non-refundable deposit will guarantee your reservation. Race entry costs are non-refundable and non-transferrable. Certain package payments may be eligible for refund or transfer up until a deadline. Please see package specific descriptions for details.

PAYMENT SCHEDULES – Packages have two (2) to three (3) payment due dates. The amount due (minus the non-refundable deposit) is split among the payments. Packages must be paid in full by the final payment due date. If full payment is not received by the final payment due date, your reservation is subject to cancellation. Guests are responsible for timely payments, whether they pay in full at time of reservation, enroll in automatic payments, or make payments manually.

Example of International Payment Schedule. Day of reservation:

  • Non-refundable deposit due.
  • Non-refundable payment for any race bibs purchased due.
  • 180 Days from date of trip arrival – 50% of payment due.
  • Deadline for written request of credit only toward future trip*
  • 50% of amount paid eligible (minus non-refundable deposit).
  • 120 Days from date of trip arrival – 100% of payment due.
  • Deadline for written request of credit only toward future trip*
  • 25% of amount paid eligible (minus non-refundable deposit).
  • 119 Days from date of trip arrival –
  • Package must be paid in full
  • Packages not paid in full are subject to cancellation.
  •  No refunds or credits

Example of Domestic Payment Schedule. Day of reservation:

  • Non-refundable deposit due
  • 180 Days from date of trip arrival – 34% of payment due.
  • Deadline for written request of refund or credit toward future trip*
  • 50% of amount paid eligible (minus non-refundable deposit).
  • 120 Days from date of trip arrival – 33% of payment due.
  • Deadline for written request of refund or credit toward future trip*
  • 25% of amount paid eligible (minus non-refundable deposit).
  • 90 Days from date of trip arrival – 33% of payment due.
  • Deadline for written request of credit only toward future trip*
  • 25% of amount paid eligible (minus non-refundable deposit).
  • 89 Days from date of trip arrival –
  • Package must be paid in full
  • Packages not paid in full are subject to cancellation
  • No refunds or credits

*Please see package descriptions for specific payment schedule
*Credit toward future trip must be booked within 12 months and traveled within 24 months.

 

Cancellation Policy

 

If the race package is canceled for any reason, runners have two (2) options*:

  • Transfer payments made toward a future Destination Marathons/Sports Tours International race package.
  • Request a full refund in writing.
    If the race package is postponed to a later date, runners have two options*:
  • Transfer your reservation (at the same package rate) to the new race date.
  • Request a full refund in writing.\

If the marathon is turned into a virtual run, our package will be considered null and void. Runners then have two options*:

  • Transfer payments made to a future Destination Marathons/Sports Tours International race package
  • Request a full refund in writing
    *We kindly ask that you notify Destination Marathons/Sports Tours International of your decision within 10 days of the race cancellation announcement.

 

Pandemic Release

 

1. By purchasing this package, I acknowledge the contagious nature of a COVID-19 infection or other pandemic, and voluntarily assume the risk that I may be exposed to or infected by COVID-19 or other pandemic by participation; and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand the risk of becoming exposed to, or infected by COVID-19 or other pandemic may result from actions, omissions, or negligence of myself and others, including, but not limited to Destination Marathons/Sports Tours International employees, volunteers, participants, and their families.

2. I voluntarily agree to assume all the foregoing risks and accept sole responsibility for any injury to myself, illness, damage, loss, claim, liability or expense, of any kind, that I may experience or incurred in connection with my participation in the Destination Marathons/Sports Tours International trip and associated activities. On my behalf I hereby release and discharge, covenant not to sue, discharge and hold harmless Destination Marathons/Sports Tours International, its employees, agents, representatives from claims, liabilities, actions, damages, costs or expenses of any kind arising out of or relating to my participation with Destination Marathons/Sports Tours International. I understand and agree this Release includes any claims based on the actions, omissions, or negligence of Destination Marathons/Sports Tours International. I understand and agree this Release includes any claims based on the actions, omissions, or negligence of Destination Marathons/Sports Tours International, its employees, agents and representatives, whether a COVID-19 infection or other pandemic occurs before, during, or after participation at the Destination Marathons/Sports Tours International trip and related events.